The Hub FAQ

How do you know that a new family wants to be a part of your school? (2/11/2017)How long does it take to set up the website if we decide to purchase the software? (2/11/2017)Is this software strictly a benefit to the administration? (2/11/2017)Our co-op/tutorial allows our teachers to register first. Can your software do this, or do we have to randomize all families together? (2/11/2017)How do I know my information is safe and will not be lost? (2/10/2017)Will this be a web site for my school? (2/10/2017)Are the Hub and the Toolbox programs connected? (2/10/2017)How do I get my data from the Hub? (2/1/2017)
How do you know that a new family wants to be a part of your school? (2/11/2017)

The new family goes to the website and creates an account. When the page is submitted online, the system alerts the administrator that a new family has signed on and places that new family on a waiting list. The system sends an email to the administrator to alert them to the new family.  The new family will not have access to the site until the administrator activates them.

How long does it take to set up the website if we decide to purchase the software? (2/11/2017)

The process is actually quite simple. Once you have purchased the program, we will contact you within 24-48 hours to get the process started.  Here are the steps:

  • We send you your school’s internet address for the software.
  • The main school administrator creates an account on the site.
  • We set up the software specifically for your school according to the application you filled out when ordering.
  • The administrator puts all of the school’s classes with descriptions onto the website.
  • You announce to your school that each family needs to go onto the new site and create an account to get access to the site.
  • You are up and running!

This entire process should take approximately one week with 5 of the days given to families creating accounts on the site. Families can create accounts in the system at the same time the administrator is putting the classes into the system.

Is this software strictly a benefit to the administration? (2/11/2017)

No. Every family has access to the website. Through that access, teachers/parents can see their rosters, tell which students have special needs or allergies, see their own family report, have access to the entire list of families within the school for contact information, etc. Administrators can also upload important documents for the families to have access to, such as the safety plan for the building in case of fire or tornado, class applications, guardianship forms, etc.

Our co-op/tutorial allows our teachers to register first. Can your software do this, or do we have to randomize all families together? (2/11/2017)

Yes, you can register your families in whatever order you choose.

How do I know my information is safe and will not be lost? (2/10/2017)

The Toolbox and the Hub data is backed up nightly by multiple processes and kept safe in three secure locations.  

Will this be a web site for my school? (2/10/2017)

No, not at this time.

Are the Hub and the Toolbox programs connected? (2/10/2017)

Either program can stand alone, or we can link the two, although you will have to sign in when you switch from one to the other. 

How do I get my data from the Hub? (2/1/2017)

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